In this policy statement, the term “personal data” is defined in the Personal Data (Privacy) Ordinance of the Hong Kong Special Administrative Region, Chapter 486 of the Laws of the Hong Kong Special Administrative Region of the People’s Republic of China. Learning Dolphin Education will fully comply with its obligations as stipulated by the Ordinance. Learning Dolphin Education will always respect the confidentiality of any and all personal data collected, stored, transmitted, and used by Learning Dolphin Education and will make every effort to ensure its security.

Practical Statement

Collection of Personal Data

1. In order to carry out the business of Learning Dolphin Education, you may be required to provide your personal data when purchasing products or using our services, participating in gift redemption (if applicable), submitting any opinions or feedback to us, or when you are requested to verify your identity with us.
2. The personal data requested may include your name, date of birth, age, gender, contact telephone number, email address, and residential address.
3. Personal data will be collected based on lawful, open, and fair criteria.

Purposes of Collecting Personal Data

Learning Dolphin Education will collect your personal data for the following purposes:

1. To provide you with services or products of Learning Dolphin Education.

2. To fulfill your instructions or respond to your inquiries.

3. For direct marketing purposes, including designing further services, products, promotions, and activities for you.

4. To conduct joint marketing programs with other partners.

5. To form part of the customer database necessary for the operation of Learning Dolphin Education’s business.

6. To perform statistical data evaluation and analysis regarding your behavior and shopping preferences to measure interest in products or services.

7. For general security reasons.

8. For any purpose related to the above and/or necessary for their implementation.

Personal data will not be used for purposes other than those specified above without your consent.

Accuracy

Learning Dolphin Education will take all reasonable measures to ensure the accurate collection of personal data. When enjoying the services of Learning Dolphin Education, please provide accurate personal data to the best of your ability. If there are any changes to your personal data, please notify us as soon as possible.

Sharing and Disclosure of Personal Data

All personal data held by Learning Dolphin Education will be kept confidential. However, for the fulfilment of the original purposes of data collection or directly related purposes, Learning Dolphin Education may disclose such data to the following parties:

1. Any individuals or companies acting on behalf of Learning Dolphin Education for the original purposes or directly related purposes of providing the data.

2. Personal data may also be disclosed to any person as required by any law or by any court in Hong Kong, provided that the person can demonstrate the right/authorization to access such data.

Access and Correction

You have the right to check whether we hold any of your personal data and, if so, you may request:

1. Access by sending an email to learningdolphinhk@gmail.com.

2. Correction by sending an email to learningdolphinhk@gmail.com.

Before granting access or making corrections to your personal data, we may take reasonable steps to verify your identity. We will comply with the provisions of the Personal Data (Privacy) Ordinance and strive to respond within 30 days.

Reasonable fees may be charged to cover our administrative costs.

Security

We take data security seriously. We are committed to ensuring that your personal data is not accessed, processed, or deleted without authorization or by accident.

Retention of Personal Data

Unless it contravenes any applicable legal requirements, your personal data will only be retained for as long as necessary to fulfill the original purposes of data collection or directly related purposes.